True North is now a part of Bassett Services!

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About True North

We’ll Steer You in the Right Direction

True North is about finding your way home. It’s about getting on that right course and proceeding in the right direction. And that is what our company is all about. We promise that when it comes to comfort and electrical matters, we’ll help you find your true north—the completely comfortable and safe home you deserve.

True North is the also the superhero team of experienced professionals with the experience and superhero skills to solve any residential heating, cooling or electrical problems you may encounter. We’ve been experts in our field since 1996, so we are comfortable with servicing, repairing or replacing even the toughest heating and air system or electrical issue.

Why Choose True North

We’re a family-owned business that truly cares about our customers. Our superhero team is composed of friendly, experienced, clean, tidy and highly skilled technicians. Whatever your heating and air or electrical issues may be, we’ll tackle  head on and win the comfort fight.

Because We’re Home Service Superheros!

At True North, we think there are many reasons why you should choose us for your heating, air and electrical service. With 26 years of experience under our “super belts” we know how homes work and how to make them work better. Plus, we’re a family-owned and run business. So, when you call on our team of certified techs for heating, cooling or electrical service, you’ll be treated like an extension of our own family.

Our Team Is Licensed & Certified

You can’t rely on just any chuck in a truck when you need heating and air or electrical service. You want a team who is bonded, insured and state licensed to work on the systems in your home. That’s us! Our Ohio State license number is 24420.

We Are Tidy & Neat

True North will always show up to your home on time, dressed in uniforms and with a smile. We are friendly and kind and always explain our recommendations. We’ll never move forward with a repair or replacement without first getting your blessing. We always provide our pricing upfront so there are no surprises on your end. When we do work in your home, we’ll wear booties, lay down cloths and always clean up after ourselves. Aside from your system working great again, you’ll barely know we were ever in your home.

We Are Fair, Honest & Affordable

Since we are homeowners ourselves, we understand what it’s like being on the other end of a service call. For this reason, we always treat our customers with the utmost respect and honesty. We offer fair pricing and numerous financing options to help you budget your service and purchases. We also offer regular promotions, discounts and coupons throughout the year.

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